Quality Policy
At ProbeSynthesis, we are committed to delivering high-quality oligonucleotides, custom probes and molecular diagnostic products for research and clinical applications. Our quality approach shapes not only the products we manufacture but also every process, decision, and customer interaction.
Commitment to Quality
We operate under internationally recognized ISO 9001:2015, ISO 13485:2016, and ISO 27001:2013 quality management systems, ensuring traceability, security, and regulatory compliance throughout our workflow.
Key quality practices include:
– 100% sequence accuracy for each oligonucleotide, verified through LC-MS, Spectrophotometry, and gel electrophoresis (PAGE).
– The raw materials used are sourced from certified suppliers with international quality standards.
– The production process is supported by intelligent process control software; while critical synthesis steps are carried out through automation, operations such as incubation, purification, quality control, and packaging are performed by our experienced team.
Continuous Improvement & Innovation
Innovation is integral to our mission. Our R&D team continuously:
– Develops application-specific probe designs and custom oligos
– Offers flexible synthesis formats tailored to research needs
– Provides customized design tools for user-defined applications
We also:
– Actively integrate customer feedback to improve our products and workflows
– Offer comprehensive technical support across design, optimization, and implementation stages
Ethics, Transparency & Scientific Integrity
We are committed to scientific integrity, transparent communication, and data protection. In line with this:
– We adhere strictly to ethical production principles and information confidentiality
– We maintain open communication throughout all stages
– Upon request, we provide comprehensive documentation, including quality certificates, batch test reports, and more.
– Additionally, each shipment includes a comprehensive product guide, providing key information related to the synthesized oligonucleotides.